FAQ

What exactly do you do?

I help businesses get more Google reviews from happy customers — automatically. That means more visibility, more trust, and more leads. I set up the system, customize it to your workflow, and make sure reviews get requested, responded to, and even reused for social media if you want.

How do you get reviews from customers?

We send automated, personalized review requests via text or email after each job or interaction. You choose the tone — the system handles the rest.

Do you work with my type of business?

If you rely on local customers or word-of-mouth to grow, then yes. I work with contractors, service businesses, med spas, gyms, realtors — anyone who benefits from building trust online.

How are you different from other review software?

Unlike big-name tools, it’s just me — Tom — behind this. I work directly with you, answer your emails, calls, and tailor everything to your business. No call centers, no templates, no overpriced add-ons.

Do I need a CRM or special software for this to work?

No. I can integrate with one if you have it, but it’s not required. We can use spreadsheets, a simple form, or even your phone.

Is this just for contractors?

Not at all. It’s perfect for any trust-based, local business — including service pros, fitness centers, healthcare, and more.

Will this help me get more visibility on Google?

Absolutely. Google ranks businesses higher when they have more high-quality, recent reviews. This system helps you earn them consistently.

I already have reviews — why do I need this?

Because Google values recent, consistent reviews — not just totals. This system helps you stay ahead of competitors with fresh, visible proof of quality.

I’m not very tech-savvy — is this hard to set up?

Not at all. I handle most of the setup for you. If you can send a text or use email, you’ll be fine.

Can I cancel if it doesn’t work?

Yes. No contracts. Try it free for 14 days and walk away anytime after.

I’ve tried review software before and it didn’t work.

Most tools leave you on your own. I don’t. I personally set it up, monitor results, and tweak until it works for you.

What if my customers don’t respond to review requests?

That’s common. I use proven timing, templates, and personalization strategies to boost engagement.

How do you deal with negative reviews?

The system catches most before they go public by routing unhappy customers to a private form. If one gets through, we respond fast and professionally.

Do I have to manually do anything each time?

No. Once it’s set up, it runs automatically in the background.

What if I don’t want to text my customers?

We can use email only — though text usually performs better. I’ll work with your comfort level.

Will this annoy my customers?

Not if done right. Messages are branded, polite, and respectful. Most customers are happy to support great service.

Is this compliant with Google’s policies?

Yes. No incentives, no shady practices. Everything follows Google’s terms.

How much does it cost?

Plans range from $99 to $299/month based on volume. Every plan includes automation, responses, filtering, and personalization.

What’s included in each plan?

Review requests, AI-generated responses, image branding, CRM integration, social posting, and feedback filtering. Higher tiers just allow more volume.

Do you offer a free trial?

Yes — two full weeks, no card required. You get the full version, not a limited demo.

How does the free trial work?

You’ll be fully onboarded, see results, and decide if it’s worth paying for. No hidden costs.

Why do you offer the first two weeks free?

Because I want the results to speak for themselves. No pressure. No guesswork.

What happens after the trial?

You choose a plan and keep going — same system, same support.

How long does setup take?

Usually less than 48 hours. I’ll walk you through it or just handle it.

Can I switch plans later?

Yes. Upgrade or downgrade anytime — no lock-in.

What payment methods do you accept?

All major cards. Monthly billing is automated.

Do you respond to reviews for me?

Yes. I generate and post thoughtful responses to all reviews so your Google page looks polished and active.

What’s “smart routing”?

It means happy customers are sent to Google, and unhappy ones are sent to a private feedback form to protect your reputation.

What’s “image personalization”?

Your logo and branding are added to each review request image to boost professionalism and trust.

Do you post reviews on social media too?

Yes — you can auto-post your best reviews to Facebook, Instagram, or LinkedIn for more visibility.

Can this integrate with my CRM or booking tool?

Most likely — I work with Jobber, Housecall Pro, GoHighLevel, Calendly, and others.

How will this bring me more business?

More reviews help you show up higher and look like the safe, trusted choice. People are more likely to call you when you have strong, recent reviews.

How quickly will it take for me to generate business from this?

Some clients see results in days, others in 2–4 weeks. That’s why the free trial exists — to prove it works.